On the ‘Work Orders’ or ‘Dashboard’ screen, click the plus sign at the lower right corner.

Select your address and category for the work order needed.

Enter a description of the need and add any photos.

Click Submit.

From the ‘Work Orders’ or ‘Dashboard’ page, select the ticket you want to cancel.

Click ‘Cancel’ at the bottom right. A message will ask for a reason.

Enter your reason and select ‘Yes, I’m sure’ to confirm.

Select the work order you want to reschedule from the dashboard.

Click ‘Reschedule’, enter your reason, and confirm with ‘Yes, I’m sure’.

Click the Vendortap logo at the top left of the screen from any page to refresh.

Click on your profile icon, then select ‘Account’.

Click ‘Update my picture’ → choose ‘From Photos’ or ‘Take Picture’ → upload to save.

Profile → Account → Select ‘Delete My Account’ and confirm when prompted.

Open the work order → click ‘Call’ at the bottom → your phone app will open with the number ready.

Open the work order → click the ‘Messages’ tab → type in the message box and click the arrow to send.

Open the work order → tap ‘Take a Photo’ or ‘Add Photos’ → click ‘Upload’ to attach new images.

Click your profile icon → select ‘Addresses’ → then ‘Add Another Address’ and fill in the details.

If outside our service area, a note will appear but the address will still be saved.

Go to Profile → Addresses → click ‘Delete’ next to the address you want removed.

Yes. See: "How to create another address" then delete the old one to replace it.

If it's the only address on your account, you won’t be able to create work orders until a new one is added.

Yes. You can include renter contact info during address creation.

Select the completed work order and click ‘Pay Now’. Follow the prompts until payment is complete.

Click the star icon after payment or from the ticket to favorite a vendor.

To unfavorite: Go to Profile → Favorites → Remove, or unstar the vendor from a ticket.

Favorited vendors will auto-assign to new work orders in supported categories.

Yes, even for the same address. Each service need can have its own ticket.

Yes. If they’re favorited, they’ll automatically be assigned if available for that service.

Go to History → Paid → select the ticket → click ‘Call’ to reach the vendor.

The Dashboard shows all open tickets and allows you to create new ones using the plus icon.

Yes, if you allowed push notifications during setup. If not, the app will remind you to enable them.